مطلوب مدير خدمات الصناديق لدى بنك HSBC في الدوحة

Fund Services Manager

About the job

Job Description

Fund Services Manager (ID: 0000L2QD)

Some careers grow faster than others.

If you’re looking for a career that will give you plenty of opportunities to develop, join HSBC and your future will be rich with potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

In this role, you will:

Handle all feedback/complaints from clients by giving quality of service given to clients and client feedback/complaints and escalate any serious issue to line manager.
Provide returns/reports to clients and regulators on timely manner.
Ensure all regulatory reporting is done correctly and all commitments given in the Operating Memorandum (OM) are met.
For Registrar services, ensure proper document management (KYC Norms) is followed and safe-keeping
By ensuring strict compliance with SSV FIM, Local regulations on funds and custodian banks operations, Fund’ charter and OM agreed with the client and the regional support teams with COE and Hong Kong.
Ensure all staff are aware of both internal and external regulations.
Keep fully updated and be aware of all compliance policy.
Actively provide feedback for any operation issue may lead to risks and suggest solutions to protect the bank interest.
Ensure client queries are responded to on a timely and accurate manner.
Handle all feedback/complaints from clients positively and escalate any serious issue to line manager.
Work closely with the operations teams to maintain a smooth operational workflow and deliver a superior service.
Manage the client on-boarding process and all activities relate to on boarding.
Manage the operational expectations of the internal and external customers.
Periodic governance on the operations handled by GSCs.
Active involvement in MENA Regional projects
Actively contribute to cost saving initiatives both regionally and locally.
Reporting and other activities including specialized reporting, working with others on interfacing with Compliance, Audit, Risk and Legal, as well as to assist with and help in similar areas of settlements.

Requirements

إقرأ أيضا:وظائف في شركة كبرى للحراسات الأمنية بالرياض

To be successful in the role, you should meet the following requirements:

Knowledge of Global-Custody, Fund Servicing, Transfer Agency industry and their operations.
Coordination with various teams for Settlement of capital market instruments trades executed by clients.
Experience in both Settlements / CA and back office roles
Team player with good influencing and negotiating skills
Ability to work in a pressurized environment and manage priorities effectively
Ability to apply innovative solutions to resolving client demands
Excellent communication skills / written documentation
Ability to multi-task with minimal supervision
Excellent time management and prioritization of work tasks
Self-motivated, enthusiastic and proven rapid learning capabilities
University Degree
Good stakeholder management and communication.
2 years of experience in Global Custody, Fund accounting and / or Sub custody as a Manager with MSS
Bilingual – Fluency in English (mandatory) and Arabic (preferable)

You’ll achieve more when you join HSBC.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

إقرأ أيضا:وظائف مندوبين مبيعات لدى شركة النعمان للصناعات الغذائية والاستثمار في فلسطين

وظائف في قطر

مطلوب مدير خدمات الصناديق لدى بنك HSBC في الدوحة