مطلوب مدير عمليات لدى Neqsa Catering في الكويت

Job Overview:

We are hiring a dynamic and detail-oriented Cloud Kitchen Operation Manager to oversee the end-to-end operations of our central kitchen, which supports multiple F&B brands. The successful candidate will have a solid background in cloud kitchen management, a deep understanding of kitchen workflows and inventory systems, and experience managing high-volume operations (200+ orders/day). This is a key leadership role requiring operational excellence, team management skills, and technical know-how in food production logistics.

Key Responsibilities:Daily Operations Management

• Supervise and coordinate the daily activities of the central kitchen serving multiple brands.
• Ensure seamless kitchen workflow from food prep to order dispatch.
• Manage kitchen performance to meet order timelines, reduce errors, and maintain consistency.

Order Fulfillment

• Handle and oversee fulfillment of 200+ online delivery orders daily through multiple aggregators and platforms.
• Monitor and improve food packaging, labeling, and dispatch efficiency.
• Maintain SLA (Service Level Agreement) compliance for different delivery partners.

Team Management

إقرأ أيضا:وظيفة مشرف تمويل لدى الزيتونة للتمويل الإسلامي في رام الله والبيرة

• Lead a team of chefs, kitchen staff, and packers across various shifts.
• Develop work schedules, assign tasks, and conduct training programs.
• Maintain discipline, motivation, and high hygiene standards among staff.

Inventory & Procurement

• Manage all aspects of stock control using modern inventory systems.
• Ensure real-time stock tracking, reduce wastage, and coordinate with procurement for timely replenishment.
• Conduct regular stock audits and maintain accurate documentation.

Quality & Compliance

• Implement and monitor standard operating procedures (SOPs) across all kitchen processes.
• Ensure strict compliance with food safety and hygiene regulations (HACCP/ISO/local standards).
• Conduct routine quality checks to ensure food consistency, taste, and presentation.

Reporting & Improvement

• Generate daily and weekly operational reports (inventory, wastage, order volume, delivery accuracy).
• Monitor KPIs such as order time, customer complaints, and food costs.
• Recommend and execute improvements for process optimization and cost control.

Requirements:

• Minimum 3 years of experience managing a cloud kitchen with high-order volumes.
• Proven ability to handle 200+ daily food orders across multiple brands or cuisines.
• Proficiency in inventory management systems (e.g., MarketMan, Foodics, Zoho, Oracle SCM, or similar).
• Experience working with POS, KDS, and delivery integration platforms.
• Strong leadership, planning, and team coordination skills.
• Ability to work under pressure and multitask in a high-paced environment.

Educational Background:

إقرأ أيضا:مطلوب مسؤول طلبات في مطعم ازيان في المنطقة الغربية

• Bachelor’s degree in Hospitality Management, Business Administration, Culinary Arts, or a related field

Languages:

• Fluent in Arabic & English

IMPORTANT NOTICE TO APPLICANTS:

Candidates will NOT be considered for interviews unless a CV is submitted via email.

Please email your updated CV to the following address:

إقرأ أيضا:وظائف عمل لدى مؤسسة التعليم في الدوحة

• 📧 ([email protected])